The Incredible Bulk Hide!

We've introduced a new feature that let's us refine responses with a fine-tooth comb.

Say you're targeting a specific Advanced Audience and want to make sure the responses still fall within the advanced audience segment. Try asking a preliminary filter question on your test, select a filter that you want to exclude, and bulk hide the filtered outlying responses with a single click in the Bottom Bar! Screen Shot 2018-06-12 at 2.38.20 PM.png

We're excited to continue to lead the way people design connected product and services! Keep an eye out for even more new features in the near future.

The Helio Team

Disable and Regenerate Share URLs


Toggle Sharing

You can now disable sharing on both projects and reports. By toggling sharing off the share link token will be immediately disabled. You can reenable the share link by toggling the slider. This does not change the share URL, it only disables/enables it.

Regenerate Share URLs

Share URLs can also be regenerated to revoke access via the previous tokenized link by clicking on the "Regenerate Link" icon. A new URL is issued and can then be shared. This works for both project and report levels.

Modifications to share links at the project levels impact share links at the report level. If you disable sharing on project. Sharing is disabled for every report in that project.

Happy sharing!

Say Hello to!

You may have noticed Helio has had a slight change of address from to Fear not! All of your previous links will continue to work.

Here's a few reasons for the change:

  • It's a web app! This a new TLD specifically for apps like Helio!
  • It's short and memorable! With addresses like and it's hard to forget!
  • Built with security in mind. As usual, we've been consistently ahead of the curve with security. All .app domains require HTTPS.

Have any questions, issues, or comments around these changes? Email us at our fresh new email address [email protected]!

Slice and Dice ‘Em! Start Segmenting your Lists!


We’re proud to announce our latest Enterprise Feature...Segmenting Lists! On Monday, we released our feature focused on fine tuning and retargeting Lists in Helio. Here are just a few of the things we’ve included in this release:

  • Creating A Segment! It’s super easy to segment. Just select a list, click on create a segment, select some attributes to target, and… viola! You can send a test directly to this subset of users.
  • Embed and Landing Page Integration. Now you can collect attributes directly through screen questions that you can include on your own website or post via social media. This makes for a hyper-focused audience to gather feedback from!
  • Broad Visual Updates, Including New Tooltips. We’ve been honing in on a ton of visual updates since our last release, and we’re especially excited about our hot new tooltips.

Have any questions, issues, or comments about this release? Email us at [email protected] so we can help you out!

Introducing a Fresher Helio.

On Tuesday, we released our first visual update of Helio since its conception. We focused on improving information architecture, visual consistency, and updates under the hood. Here are a few things that you’ll notice:

  • A New Top Bar. We simplified the top bar to three core areas:
    • Projects. Here you’ll find all of your projects and tests.
    • Lists. As an enterprise user, you’ll be able to manage your internal lists to send tests out to your specific audience.
    • Teams. As an enterprise user, you’ll also also be able to manage teammates within your Team Account.
  • Fresh and Clean. We brightened up the colors to make the experience a little more crisp and pleasing on the eyes.
  • Clearer Metadata. We’ve made information like number of total responses and number of filtered responses clearer.
  • Test Statuses. In a report view, you’ll now be able to clearly see what stat your test is in, with a description, as well as actions you can perform (copy, order more responses, etc…)
  • Design Insights Are Now Observations. As we’ve been honing in our Advocacy methods at ZURB, we’ve updated the terminology of how we record data within the app -- we’re calling these Observations which are used to get us to Design Insights.
  • Security Updates. We’re staying up-to-date with the latest patches for the Meltdown and Spectre exploits as well as updating to Ruby 2.5.0.
  • Improvements Under the Hood. We’ve also moved to a more sustainable flexbox approach the CSS and improved the underlying architecture for the app. Updates can be released faster than ever!

The Helio Team is really proud of the new updates and want to make sure we’re delivering the best experience for you!

Have any questions or issues? Email us at [email protected] so we can help you out!

First Week of Dec (Bugfixes)

Hello World,

This week we're back to report some exciting progress in Helio-land. We've been on a bug-hunt this past week whilst getting the product ready for some exciting new feature releases (more on this coming soon!). Until then, satisfy yourself with some awesome improvements made by the Helio team:

First, the totals:

Closed 42 issues

Merged 29 Pull Requests

  • Duplicate Participants There was a rare issue whereby a participant was duplicated. Our engineers have tracked down the issue and have resolved the problem.

  • Registration . We noticed an issue last week where a user was unable to create an account due to the case formatting of their email. This problem has since been fixed.

  • The 'Take' view. There was a long standing bug where the Take view would sometimes have a half gray background when the image exceeded the size of the viewport. All is now well.

  • Form Elements. We did a pass on our form elements to make sure all were aligning properly, and had the proper uniform styles applied.

Having any issues? email us at [email protected] so we can get it fixed!

Oct-Nov Bugfixes

This past month the Helio team has been focused on making Helio a more pleasant experience for all it's users. To do this, we've doubled-down on our bug crushing.

First off, lets look at it by the numbers:

  • Closed 39 Issues
  • Merged 103 Pull Requests

Here's a sample of bugs that were crushed last month:

  • Filter Panel - We notices some issues with the narrowness of the panel causing it to wrap. FIXED
  • *Report * The image of an uploaded question was appearing twice. FIXED
  • Multiple Choice Follow up questions weren't showing up. FIXED.
  • Payment Modal Back button was leading to an empty state. FIXED
  • Response Count Was being miscalculated on the "flag" dropdown. FIXED.
  • Text Truncation Some labels, titles, and questions were being truncated prematurely, or not at all. FIXED.

Your bug not fixed? Email us at [email protected]

Introducing Timed Test Sections

Today we rolled out a new variation on our question times, the Timed Test Sections. Now with Likert, Free Response, NPS, and Mutliple Choice sections you can enable a timer to test for memory.

Timed sections require an image be added to your question. For each timed section, we will show the image for the selected time, then show the question.

Want to know if test if your design conveys the goals of your product? Use a Timed Section to see if testers can remember!

Happy Testing!

Report and Project Edit Updates

Hello folks! This week we've been hard at work fixing bugs so that your experience with Helio is buttery smooth.

Better Report Graphs

Bars are now centered within their category instead of left aligned to improve readability. We've also improved rendering speeds and general performance of all charts and graphs.

In addition, we have fixed a bug where hidden, flagged, or locked responses would still get rendered in the graphs.

Project Edit Actions Working Consistently

Sometimes renaming or deleting a project would not work as intended. This has been fixed in this update.

We will release new updates weekly going forward, so keep checking our changelog for new releases!

Happy Testing!

Introducing Linked Sections

Your tests can now have multiple sections composed of Preference and Click Sections, allowing you to create a more flexible and comprehensive testing experience for your users.

No published changelogs yet.

Surely Helio will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree